Feel comfortable with my counsellor. Feel free of judgment ~ very professional and has good suggestions.
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General InformationWe would love to hear from you. Contact us if you would like to learn more about the services and programs at Nexus Youth Services. Fill out the form below or call the Youth Centre at 905-566-1883. You can also call Centralized Intake at 905-451-4655.
Reporting a Concern or ComplaintIf you ever have a concern or complaint about any of the services provided by Nexus Youth Services, feel free to talk to your counsellor. If your issue continues, please ask your counsellor about speaking with the Nexus supervisor. If this still doesn’t help, you can call our office at (905) 795-3518. Your voice is important and we will do everything to ensure that you are heard.
You can also report your concern to the Office of the Provincial Advocate for Children and Youth. In response to a request, a complaint, or on its own initiative, the Provincial Advocate acts on behalf of concerns of individuals or groups of children or youth and can undertake reviews, make recommendations, and provide advice to governments, facilities, systems, agencies, or service providers.
If You Need Help Right Away
If you are in crisis and need help right now, please contact Peel Children's Centre's 24/7 Crisis Line at 416-410-8615 (if under 18), 24.7 Crisis Line Peel at 905-278-9036 (if over 18), Kids Help Phone at 1-800-668-6868, or call 911.
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